FU is a community, and like all good communities we ask the users to help maintain high standards across the site. Our rating systems for both users and items they list are not just there to look good, these ratings are prominently displayed across the site so that you can be sure you’re dealing with a trusted provider who deliver a certain standard.
Cleanliness, quality of product, friendliness, ease of contact and more are rated and shown publically so you can choose the provider and product that meets your needs.
If you have an experience that is below standard let us know about it. You can review and even report products if they breach our standards (or even standards we haven’t considered yet!).
In order to ensure everyone has the best possible experience, providers, users or products who are below average more than 3 times will be temporarily taken offline in order to give them time to fix their issues and get back on FU in their best possible condition.