How to be a good borrower

How to be a good borrower

We rate all of our users and providers to ensure that every user has the best possible experience. A higher rating as a user means vendors will be more likely to approve your requests and you are more likely to get the item you want.

You can get a better rating by:

  • Keeping your bookings and avoiding last minute cancellations
  • Arriving on time for arrange pick ups/drop offs
  • Being easy to contact and fast to respond
  • Being considerate of providers spaces and assets
  • Looking after property and returning it in as good or better condition than when you rented it